FAQ
Common Questions
How can I request a quote for my project?
Requesting a quote is easy. You can visit our website and fill out the quote request form, providing details about your project such as product specifications, quantities, and any specific requirements. Alternatively, you can reach out to our sales team directly via email or phone, and they will guide you through the quote process.
Who is responsible for my project?
Your project will be assigned a dedicated project manager who will be responsible for overseeing all aspects of your project. The project manager will serve as your main point of contact, ensuring effective communication, coordinating with our team, and ensuring that your project progresses smoothly from start to finish.
What file types do you support for instant quotes?
What file types can I submit for an instant quote?
A: We support a wide range of file types for instant quotes, including popular formats such as STL, STEP, IGES, and 3D CAD files. You can simply upload your files through our online quote request form or provide them to our sales team when requesting a quote.
How quickly can I get my products?
The turnaround time for your products depends on various factors, including the complexity of the project, the quantity ordered, and the current production schedule. We strive to provide you with an estimated production time along with your quote. Our team works efficiently to meet your delivery requirements, and we will communicate the expected lead time for your specific project.
What are YG's shipping terms?
What are the shipping terms for YG’s products?
A: We offer various shipping options to accommodate your needs. Our shipping terms include options for express shipping, standard shipping, and international shipping. The specific shipping terms and carriers will be discussed and agreed upon during the quoting and order confirmation process.
How can I pay YG?
What are the payment options available for YG’s services?
A: We offer multiple payment options to ensure convenience and flexibility for our clients. We accept payment through bank transfers, credit cards, and other secure online payment platforms. Our sales team will provide you with detailed payment instructions and assist you in selecting the payment method that works best for you.
About Product Design
How do you ensure that our products meet the needs of the target market?
Our design team will conduct extensive market research, including user surveys, competitor analysis, and trend research to ensure that our products meet the needs of the target market. We will collect and analyze market data to understand user preferences and needs in order to make informed decisions during the design process.
Who are our competitors? How can we stand out in a competitive market?
We will conduct a comprehensive competitor analysis to understand their product features, market share, and positioning strategies. By deeply understanding the strengths and weaknesses of competitors, we will develop a differentiated design strategy to make the product stand out in the market. We focus on innovation, user experience, and brand value to establish a unique competitive advantage.
Does the user interface design of your product meet the expectations and habits of users?
Our design team conducts in-depth research and understanding of the expectations and habits of target users to ensure that the user interface design of the product meets their expectations. We will conduct user testing and feedback collection to continuously improve and optimize the user interface of the product. We focus on user feedback and user experience data to make meaningful adjustments and improvements in the design.
What innovative design elements can you provide?
Our design team has rich innovative capabilities and can provide a variety of innovative design elements. This includes novel appearance design, unique functions and interaction methods, and cutting-edge technology applications. We will work closely with our customers to understand their needs and goals to provide innovative design solutions that meet their expectations.
Does your product design take into account the feasibility of manufacturing and production?
Our design team works closely with manufacturing experts to ensure that the product design is feasible in terms of manufacturing and production. We focus on manufacturability and processability to ensure that the product design can be smoothly transformed into the actual manufacturing process. We will consider material selection, process flow and production efficiency to balance product quality and cost-effectiveness.
About Prototype
What manufacturing technologies and materials do you use for your prototype manufacturing services?
Our prototype manufacturing services use advanced manufacturing technologies, including 3D printing, CNC machining and rapid injection molding. We select the most suitable manufacturing technologies and materials based on the needs and requirements of the project to ensure the quality and accuracy of the prototype.
How to choose the manufacturing technology and materials suitable for our products?
Our professional team will work with you to understand your product needs and goals. Based on the design requirements, budget constraints and intended use of the product, we will provide you with professional advice and options to ensure the best manufacturing technology and materials.
How long is the prototype manufacturing cycle?
The prototype manufacturing cycle varies according to the complexity and requirements of the project. Generally speaking, we are committed to providing high-quality prototype manufacturing services in the shortest time. The specific manufacturing cycle will be discussed in detail with you at the start of the project and will meet your time requirements as much as possible.
Is it possible to expedite processing and deliver prototypes quickly?
Yes, we provide service options for expedited processing and fast delivery. If you have time-sensitive needs, please contact our team and we will try our best to meet your requirements and provide corresponding expedited processing solutions.
How to improve and optimize the design during the prototype manufacturing process?
During the prototype manufacturing process, we will work with you to collect user feedback and test data. This feedback and data will be used to improve and optimize the design of the product. Our design team will analyze and evaluate this feedback and data, make corresponding design improvement suggestions, and iterate the design with you to ensure that the final product meets your needs and goals.
About Production
Can your production capacity meet the needs of mass production?
We have advanced equipment and an experienced production team to meet the needs of mass production of different sizes. We conduct comprehensive capacity planning to ensure that production capacity matches order requirements, and improve production efficiency and delivery punctuality through flexible scheduling and optimized production processes.
How do you conduct quality control in your mass production process?
We strictly follow the quality management system, including comprehensive quality control from raw material procurement to production process. We conduct inspections and tests at multiple links to ensure that product quality meets standards and specifications. We also continuously improve the quality control process to improve product consistency and reliability.
How long is our mass production cycle?
The mass production cycle varies according to the size and complexity of the order. We will work with customers to evaluate the production cycle and provide a specific production schedule when the order is confirmed. We are committed to providing high-quality mass production services in the shortest time and shortening the production cycle by optimizing production processes and resource scheduling.
How do we prepare for mass production to ensure production efficiency and quality?
We conduct comprehensive mass production preparations, including production process analysis, process optimization, and equipment commissioning. We work with customers to understand their mass production plans and needs to ensure that production efficiency and quality requirements are met. We focus on process improvement and production optimization to improve production efficiency and product consistency.
How does our mass production process consider environmental and sustainable development factors?
We focus on environment and sustainable development and incorporate them into our mass production process. We take measures to reduce energy consumption, waste generation, and environmental pollution. We work with our suppliers to select environmentally friendly materials and processes to reduce environmental impact and comply with relevant environmental regulations and standards.